Admin and Customer Support Executive

Job Title: Female Admin & Customer Support Executive

Key Responsibilities

• Coordinate with clients and service providers regarding appointments and schedules.
• Manage online booking systems, calendars and scheduling records.
• Schedule Zoom meetings and share meeting links with relevant participants.
• Send appointment confirmations, reminders and follow-ups.
• Handle booking requests, cancellations and rescheduling.
• Respond to client queries via WhatsApp, email and phone.
• Maintain client records, spreadsheets and administrative databases.
• Ensure smooth day-to-day coordination and timely communication.
• Handle confidential information professionally.

Requirements

• Strong organisational and time-management skills.
• Excellent written and verbal communication.
• Proficiency in Zoom, Google Sheets, email and online scheduling tools.
• Comfortable managing multiple tasks and appointments.
• Responsible, punctual and detail-oriented.
• Previous experience in administration, customer support or coordination is preferred.

Preferred Candidate

Female candidate with strong communication skills, a professional attitude and the ability to independently manage administrative tasks and client coordination.

Job Type: Full-time
Location: Karachi, Pakistan

Pay: Rs45,000.00 - Rs50,000.00 per month

Ability to commute/relocate:

• Karachi: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Required)

Work Location: In person