Assistant Manager IT Operations

We are seeking a talented and ambitious individual to join our  team as a "Assistant Manager IT Operations ".

Job Responsibilities:

• Ensure that all sensors related to Intelligent Transportation System (ITS) and Electronic Toll Collection (ETC) installed at the motorway remains operational
• Maintain coordination with Network team and HQ for smooth functioning of ITS / ETC system
• Mobilize the Mobile Repairing Teams (MRT) for timely resolving the Faults related to installed system
• Ensure functionality, make configurations, and maintain video wall at Control Center by utilizing the knowledge and experience
• Extract and analyze various reports related to ITS, Network, System, Power, and Traffic behaviors to generate timely response and reactions
• Report incidences and timely generate response about the issues highlighted, make equipment arrangement for new deployment of entry/exit lanes at respective motorways
• Analyze the inventory of spares and replacements to manage sufficient spares in store.
• Ensure compliance of SOPs of Inventory Management System and accuracy of physical vs system information
• Highlight and resolve issues of the team including technical, field and management staff.
• Provide orientation and conduct relevant system training in the field for newly hired team members
• Make project plan for new installation and ensure project delivery standards and timelines
• Make project reports, presentations, and briefs for General Manager and other higher management officials
• Coordinate with other teams internally i.e., Networks, Power, Procurement, Inventory, Business Development, HR, O&M and external stakeholders e.g., NHA, and NHMP

Bonus Points if you have:

• Certification in CCNA/ CCNP, JNICP/ HCIP/ ITIL and from accredited intuition preferred
• Demonstrated understanding of Project Management processes, strategies, and methods.
• Experience in mentoring, coaching and developing rising talent in the technology department.