Business Development Lead (Upwork)

About the job

Location: Karachi, Pakistan – Onsite

Job Type: Full Time

Shift: Night (9:00 PM to 5:00 AM PKT, Monday to Friday)

Job Overview:

We are seeking an experienced Lead Business Development Manager to oversee a team of Business Development Executives while actively driving revenue growth on Upwork. The ideal candidate will have a proven track record in winning CMS, web app, mobile app, and IT projects, along with strong leadership skills to mentor and manage a high-performing sales team.

Key Responsibilities:

Business Development & Client Acquisition:

• Identify, bid on, and secure high-value IT projects (CMS, web apps, mobile apps, SaaS, etc.) on Upwork.
• Craft winning proposals, negotiate contracts, and close deals with clients.
• Conduct client calls to understand requirements, address concerns, and finalize project scopes.
• Maintain a strong pipeline of leads and ensure consistent project closures.

Team Leadership & Management:

• Lead, mentor, and manage a team of Business Development Executives.
• Set sales targets, monitor performance, and implement strategies to improve conversion rates.
• Conduct training sessions on proposal writing, client communication, and Upwork best practices.
• Ensure the team follows up on proposals and maintains high response & closure rates.

Client Relationship & Retention:

• Build long-term relationships with clients to secure repeat business.
• Handle escalations and ensure smooth project handover to the delivery team.
• Gather client feedback and refine sales strategies accordingly.

Requirements:

• 4+ years of experience in business development on Upwork/Freelancer, with expertise in IT projects (Web, Mobile, CMS, SaaS, etc.).
• Proven track record of closing high-value deals ($10k+ projects preferred).
• Strong leadership skills with experience in managing sales teams.
• Excellent proposal writing, negotiation, and client presentation skills.
• Ability to understand technical requirements and align them with business solutions.
• Self-driven, target-oriented, and comfortable working in a fast-paced environment.

Preferred Skills:

• Experience in IT services sales (software development, digital marketing, etc.).
• Familiarity with CRM tools (HubSpot, Salesforce, etc.).
• Strong analytical skills to track KPIs and optimize sales strategies.