Chat Support and Inbound Calls Rep Need in Bahria Town Lahore

Job Description

LeadsGlobe, a US-based lead generation company, is seeking motivated individuals to join our sales team as Chat Support and Inbound Calls Representatives at our growing sales floor in Bahria Town, Lahore. In this role, you will handle live chats and inbound calls from warm leads showing genuine interest in purchasing our services. This position offers a unique opportunity to work with high-intent clients, apply effective sales techniques, and significantly increase your earnings through a strong base salary plus uncapped performance bonuses. Candidates should demonstrate fluent English communication skills, confidence in handling sales objections on the phone, and a hunger for performance and commission earning. This role is perfect for those who enjoy interactive communication and possess persuasive abilities to close sales without cold calling. You will work onsite at the Bahria Town location and have the chance to advance into team lead positions based on performance. The ideal candidate thrives in a fast-paced sales environment and is committed to achieving measurable results. Although no team management responsibilities are included at the start, top performers will have opportunities for professional growth within the organization.
Responsibilities
 

• Respond promptly and professionally to live chat inquiries from prospects who have expressed interest in purchasing.
• Handle inbound calls from warm leads, guiding them towards making a purchase decision without the need for cold calling.
• Utilize provided sales scripts and objection handling techniques to effectively close sales and convert leads into paying clients.
• Maintain a confident, positive, and empathetic tone throughout all communications to build rapport and trust with potential customers.
• Consistently meet or exceed daily, weekly, and monthly sales targets to maximize commission earnings and bonuses.
• Document all customer interactions accurately and comprehensively in the companys CRM system.
• Stay updated on product features, offers, and sales promotions to provide accurate information and increase conversion rates.
• Collaborate with the sales team and management to share insights on lead quality and customer feedback to help improve sales strategies.
• Participate in training sessions and sales meetings to continuously improve sales skills and product knowledge.
• Adhere to company policies and procedures regarding customer data privacy and ethical sales practices.
• Demonstrate resilience by maintaining composure and persistence when dealing with objections or rejections during sales calls.
• Show willingness to accept constructive feedback and adapt sales approaches to improve personal and team performance.
• Explore career growth opportunities, including progression into team lead roles for high-performing representatives.