Client Relations Officer

We are seeking a motivated and personable Client Relations Officer to join our team. In this role, you will serve as the primary point of contact for our clients, ensuring their needs are met with professionalism and care. You will help maintain strong, long-term relationships and contribute to client satisfaction and retention.

Key Responsibilities:

Act as the main point of contact for clients, addressing inquiries and resolving issues promptly

Build and maintain strong relationships with clients to ensure long-term success

Coordinate with internal teams to ensure consistent service delivery

Gather client feedback and provide insights for service improvements

Maintain accurate client records and update CRM systems

Qualifications:

Strong communication and interpersonal skills

Customer-focused with a positive attitude

Ability to multitask and manage time effectively

Experience in a client-facing role is a plus

Proficient in MS Office and CRM software (preferred)

Job Skills

Client Dealing Relations Management Skills Client Correspondence

Job Details

Industry:

Travel/Tourism/Transportation

Functional Area:

Client Services & Customer Support

Total Positions:

3 Posts

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Karachi, Pakistan

Gender

No Preference

Minimum Education

Bachelor

Career Level

Experienced Professional

Minimum Experience

2 Years

Apply Before:

Sep 03, 2025