Customer Service & Sales Representative Instructor

The institutes imparting skill trainings to the Benazir Income Support Program (BISP) beneficiaries, persons having disabilities and prisoners are highly encouraged to apply for the Training Program under PSTW-BBSHRRDB, Phase XVI (2025-26).

Training Providers should also get registered online on portal available of the official website of the Board i.e. www.bbshrrdb.pk.

Interested institutes can obtain proposal (RFP) document upon payment of document fee PKR.1,000/- (non-refundable) through pay order or bank draft in favor of Secretary-BBSHRRDB from the office of Deputy Director (Procurement)-BBSHRRDB during office hours w.e.f. the date of publication in dailies of this notice till 5th September, 2025. Alternatively, the documents may also be downloaded from the website www.bbshrrdb.pk or https://www.pprasindh.gov.pk. The institutes downloading the documents from the website must submit proposal document fee as mentioned above at the time of submission of the proposals.

Proposals complete in all respect (Trade Wise RFP) along with 2% of the bid security in the shape of Pay Order in favor of Secretary-BBSHRRDB duly stamped or name of institute on the back side of each bid security pay order (original must be kept with financial proposal and 01 photocopy (amount concealed) with technical proposal) must reach by or before 11:00 a.m. on 8th September 2025 at the address given below. The technical proposals will be opened on same day at 12:00 noon by the Procurement Committee-BBSHRRDB in presence of the bidders or their representatives. (In case of holiday or circumstances beyond control, the same schedule will be observed on next working day). The interested training institutes are required to submit proposal documents along with the following Eligibility Criteria as per SPP Rule-29: a) Must have valid registration and affiliation certificates for applied trade(s) with the verification from the relevant accredited/authorized body for conducting examination. b) Must have a minimum of PKR 0.5 million of annual turnover in last three years (must provide audited accounts of last three years). c) Must be an income tax return filer with FBR (copies of income tax return for the last 03 years). d) Must be registered with Sindh Revenue Board (Copy of Certificate). e) Must submit an undertaking on stamp paper of Rs. 100/- to the effect that “Neither the Institute Organization nor its Owners/stakeholders as a whole or as a part of the Institute Organization have ever been blacklisted/defaulted or involved in litigation with any Government Agency/Department/Organization or bi-lateral/multi-lateral financial institution and also that the information supplied by the Institute/Organization is correct as per SPP Rule-35.” (Proposals received incomplete/conditional/telegraphic/not on standard forms/received after deadline and from the institutes blacklisted or terminated due to fake registration certificate provided in previous phase shall stand rejected). Bids shall remain valid till 90 days of submission. BBSHRRDB will not be responsible for any cost or expense incurred by bidding Institutes/Organization. BBSHRRDB reserves the rights to accept/reject any offer/proposal (all trades or any specific trade on the basis of prescribed criteria) or terminates the procurement process at any time subject to relevant provisions of Sindh Public Procurement Rules 2010 (amended 2019) and the decision in the matter shall be final and binding for all. MUKHTIAR ALI ABRO DIRECTOR (TRAININGS) Benazir Bhutto Shaheed Human Resource Research and Development Board Universities and Boards Department, Government of Sindh S Floor State Life Building No.3, Dr. Zia-Ud-Din Ahmed Road, Karachi, Pakistan Tel: +92(21) 99201005-7 | Fax: +92(21) 99201004 Email: [email protected] Website: www.bbshrrdb.pk