Data Analyst

About the job

Data Analyst

Position Type: Remote, Part-Time/Full-Time

Compensation: $5 – $7 USD per hour

Schedule: 12:00 PM – 8:00 PM EST

Role Overview

We are seeking a detail-oriented Data Analyst to support our call center operations. This role involves managing client-related data, optimizing workflows, and ensuring accurate recordkeeping for operational efficiency. The ideal candidate is highly organized, tech-savvy, and capable of handling repetitive data processes with precision.

Key Responsibilities

• ClickUp Management: Open and manage ClickUp projects for clients, ensuring proper organization and task tracking.
• Data Processing: Add unused zip codes to spreadsheets for tracking and reporting.
• Automation Setup: Plug zip codes into existing automations to streamline call routing and reporting processes.
• Data Documentation: Update and maintain list descriptions to reflect the most current information.
• Group Assignments: Assign CID groups to relevant data sets and ensure correct categorization.
• Quality Assurance: Regularly audit data inputs for accuracy and consistency.
• Reporting Support: Assist in preparing operational reports as needed by the call center management team.

Qualifications

• Previous experience in a data-related role (data entry, analyst, or operations support preferred).
• Strong proficiency in spreadsheets (Google Sheets/Excel).
• Familiarity with task management tools (ClickUp experience is a plus).
• Ability to work independently and manage repetitive processes efficiently.
• Strong attention to detail and organizational skills.
• Basic understanding of automation tools (Zapier, Integromat, or similar) is a plus.
• Reliable internet connection and a quiet remote work environment.

What We Offer

• Competitive hourly pay ($5 – $7 USD/hour).
• Consistent work schedule (12 PM – 8 PM EST).
• 100% remote work with flexibility.
• Opportunity to support growing call center operations and contribute to streamlined workflows.