Engineering Supervisor

Job Description

This position involves supporting the in-charge officer in the management and operation of data center and network infrastructure to ensure smooth and efficient functioning. The role requires monitoring various technical systems including data center equipment, power systems, network services, and transmission elements. The candidate will also be responsible for fault reporting, troubleshooting, maintenance, and supervision of repair tasks. Accurate record-keeping and adherence to standard operating procedures are essential to maintain service quality and operational continuity.

Key Responsibilities:
- Assist in monitoring Data Centre Infrastructure, including racks, servers, power systems such as rectifiers and battery banks, ensuring uninterrupted operations.
- Perform fault reporting and troubleshooting to quickly resolve issues affecting data center equipment.
- Operate and monitor Data Centre Services, including Cloud and Virtualization platforms, network components, and security systems.
- Manage and oversee Next Generation Networks elements such as Softswitch and MSAGs for voice and broadband services.
- Supervise operations of Transmission Network elements including DWDM, SDH, Layer-2 and Layer-3 switches, microwave links, and Radio Access Networks.
- Maintain and rectify faults in Access Networks comprising Optical Fiber Cable Networks (FTTX, GPON) and copper cable infrastructure.
- Monitor Broadband Network components including BRAS, switches, and customer premises equipment.
- Prepare daily fault reports and maintain records related to service openings, closures, and asset management.
- Supervise repair and maintenance activities to ensure timely resolution and upkeep of existing setups.
- Implement and follow Standard Operating Procedures (SOPs) and processes to support smooth operations and maintenance activities.

Required Qualifications:
- Matriculation (Secondary School Certificate) along with a three-year Diploma of Associate Engineering in the relevant field.
- Equivalent pay scale: BPS-13 (equivalent to NPS-4).
- Acceptable educational backgrounds include Secondary School Certificate/Matriculation, O-Level, Matriculation Science, Matriculation Arts/Humanities, Matriculation Computer Science, or Technical School Certificate in relevant technical disciplines.
- Maximum age limit: 30 years.

This role offers an opportunity to work in a technically challenging environment with a focus on critical infrastructure supporting data centers and network operations. The position is classified under BPS-13 with four vacancies available. The application deadline is November 2, 2026.