Facility Maintenance-Project Coordinator-US Based (Onsite)

Job details

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Job type

Full-time

 

Location

Karachi

 

Full job description

We are a fast-paced, U.S.-based Facility Maintenance company committed to delivering exceptional service to our clients across the United States. We value professionalism, accountability, teamwork, and operational excellence. We are looking for motivated individuals who thrive in a dynamic environment and are passionate about delivering outstanding customer service.

Position Summary

As a Facility Coordinator, you will manage facility maintenance work orders from initiation to completion by coordinating with vendors, clients, and internal teams. This role requires strong communication, problem-solving, and organizational skills to ensure projects are completed within service level agreements (SLAs) while maintaining the highest quality standards.

Key Responsibilities

• Manage facility maintenance work orders from creation through completion.
• Coordinate with vendors, technicians, and clients to ensure timely service delivery.
• Perform quality assurance reviews of completed work orders.
• Review site photos and create photo workbooks when required.
• Dispatch and schedule vendor partners based on service requirements.
• Handle a high volume of emails, phone calls, and customer inquiries professionally.
• Source, qualify, and onboard new vendor partners.
• Maintain accurate records, documentation, and system updates.
• Communicate effectively with clients, vendors, and internal departments through phone, email, and CMMS platforms.
• Prioritize multiple tasks while meeting KPIs and service deadlines.
• Identify and resolve issues proactively with minimal supervision.
• Ensure company procedures and quality standards are consistently followed.

Qualifications

• Bachelor's degree (minimum requirement).
• Must be fluent in English with excellent verbal and written communication skills (American accent preferred).
• Previous experience working with a U.S.-based Facility Maintenance company is highly preferred.
• Experience in Facility Maintenance, Supply Chain, Logistics, Customer Support, or Operations is a strong advantage.
• Excellent organizational, time management, and multitasking skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work efficiently in a fast-paced, high-volume environment.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and the ability to learn new software quickly.
• Experience using CMMS platforms such as ServiceChannel, Corrigo, Fexa, or similar systems is an added advantage.

What We Offer

• Competitive salary based on experience.
• Career growth opportunities within a rapidly growing U.S.-based company.
• Professional, supportive, and collaborative work environment.
• Performance-based incentives.
• Paid leave and company benefits.

Location: PECHS, Karachi
Shift: Monday to Friday | 6:00 PM – 3:00 AM
Employment Type: Full-time

Job Type: Full-time

Application Question(s):

• Have you had experience working in a fast-paced supply chain or facility maintenance role with a US based Client?

Experience:

• Maintenance Specialist: 2 years (Preferred)

Language:

• are you fluent in English (excellent communication skills?) (Preferred)

Work Location: In person