Front Desk Officer

We are looking for a professional and organized Front Desk Manager to oversee our front desk operations and ensure a smooth, welcoming experience for all clients, visitors, and staff. The ideal candidate will be customer-focused, efficient, and able to manage multiple tasks while maintaining a professional environment.

Key Responsibilities:

• Greet and assist clients and visitors in a professional and courteous manner.
• Manage appointments, confirmations, cancellations, and reschedules efficiently.
• Handle phone calls, emails, and client inquiries promptly and professionally.
• Process payments, invoices, and maintain accurate financial records.
• Coordinate with staff, departments, or doctors to ensure smooth daily operations.
• Supervise front desk staff, provide training, and monitor performance.
• Maintain a clean, organized, and welcoming front desk area.
• Ensure adherence to company policies, safety protocols, and standard operating procedures.
• Address client complaints or concerns promptly and escalate when necessary.
• Prepare and submit daily, weekly, and monthly front desk reports.
• Assist in inventory management of front desk supplies and materials.

Requirements:

• Proven experience in front desk management or administrative leadership.
• Excellent communication, interpersonal, and organizational skills.
• Strong problem-solving and decision-making abilities.
• Proficient in MS Office and front desk management software.
• Professional appearance and demeanor with a strong customer service orientation

Location: Tariq road
Timings: 12:00 PM – 10:00 PM

Interested candidates can send their resumes to: 0349-8679477 or [email protected]

Job Type: Full-time

Pay: Rs35,000.00 - Rs40,000.00 per month

Work Location: In person