Front Desk Officer

Lakhani Group

Lakhani Group is looking for an experienced Front Desk Officer to join our growing real estate team.

Job Responsibilities:

• Responsible for managing the reception area, greeting visitors, answering phones, handling inquiries, and directing clients/guests to appropriate personnel or departments.
• Managing Phone Calls: Answering, screening, and directing phone calls.
• Handling Inquiries: Responding to customer inquiries, providing information, and assisting with their needs.
• Directing Visitors: Guiding guests to the appropriate departments or personnel.
• Administrative Support: Performing tasks like scheduling appointments, managing mail, and maintaining office supplies.
• They support the day-to-day operations of the HR department.
• Assisting with recruitment activities, such as posting job ads, scheduling interviews, and conducting reference checks.
• Maintaining and updating employee databases, including new hire onboarding, terminations, and other personnel information.

Requirements:

• Bachelor's or diploma or equivalent; additional certification in hospitality or office administration is a plus.
• Prior experience as a receptionist, concierge, or front desk associate—preferably in a high-rise or luxury residential setting.
• Strong interpersonal and communication skills.
• Proficiency with basic computer software (Microsoft Office, email, scheduling tools).
• Ability to remain calm and professional in fast-paced or high-pressure situations.

Benefits:

• Lunch allowance
• 12 paid annual leaves (6 medical, 6 casual)
• On-time salary payments
• Performance-based bonuses
• Attractive commission structure

Working Hours:

• 11:00 AM to 7:30 PM

Location:

Plot No R-414 Incholi Cooperative Housing Society Sector 24-A, Gulzar e Hijri, Scheme 33, Karachi.

Job Type: Full-time

Work Location: In person