Front Desk Officer

Front Desk Officer (Female)

Human Capital HR Solutions is hiring on behalf of its client for the position of Front Desk Officer (Female).

Work Location: Islamabad (On-site)
Industry: Engineering & Information Technology
Employment Type: Full-time

Job Summary

We are looking for a professional, presentable, and customer-focused Front Desk Officer to manage the reception area and serve as the first point of contact for visitors, clients, and employees. The ideal candidate should possess excellent communication skills, strong organizational abilities, and a friendly, service-oriented attitude while ensuring smooth front office operations.

Key Responsibilities

• Welcome and assist visitors, clients, and guests in a professional and courteous manner.
• Manage the reception area, ensuring it remains organized and presentable at all times.
• Handle incoming telephone calls, transfer calls to the appropriate departments, and record accurate messages.
• Manage official correspondence, including emails, courier services, and incoming/outgoing mail.
• Maintain visitor records and coordinate appointments and meetings for management.
• Provide administrative support through data entry, document preparation, filing, and record management.
• Coordinate with HR and Administration on day-to-day office operations.
• Ensure confidentiality of company information while maintaining professional front office standards.

Qualifications & Experience

• Education: Bachelor's degree in Business Administration or an equivalent qualification from a recognized institution.
• Experience: 1–3 years of relevant experience in Front Desk, Reception, Customer Service, or Corporate Administration.

Required Skills

• Excellent verbal and written communication skills in English and Urdu.
• Strong interpersonal, customer service, and active listening skills.
• Proficiency in MS Office (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Professional telephone etiquette and office administration skills.
• Ability to work independently in a fast-paced corporate environment.

Preferred Candidate Profile

• Female candidate with a professional and pleasant personality.
• Well-groomed, confident, and customer-oriented.
• Punctual, dependable, and able to maintain confidentiality.
• Strong attention to detail with excellent coordination skills.

How to Apply

Interested candidates who meet the above criteria are encouraged to send their updated CV to:

careers1.hc@gmail.com

Subject Line: Front Desk Officer – Islamabad

Only shortlisted candidates will be contacted for the next stage of the recruitment process.