Front Desk Officer / Receptionist

1. Job Title: Front Desk Officer / Receptionist

2. Organization: The Diabetes Centre Karachi

3. Location: Karachi

4. Key Responsibilities:

• Patient Registration (New/Follow-up).
• Make calls for appointments.
• Cash Handling.
• Submit daily cash to supervisor.
• Entering of Survey Form in System.
• Fill Survey form from patients.
• Fill Consent form from patients.
• Make sure next appointment for patients who come in TDC.
• Handling all Incoming call From Indoor.
• Handling all Incoming calls from Out Door.
• Patients Card Registration.
• Print all laboratory Test Reports for patients.
• Receiving and Guide All incoming Guest in TDC. (Staff Guest).
• Giving file cover to Patient.
• Give zakat form for green patients who visit in TDC.
• Receive All Zakat Form from Patient And hand Over to HOD.
• Receiving and Guide All incoming Guest in TDC. (Staff Guest).
• Any other task assigned by concerned supervisor and management.

5. Skills:

• Excellent customer service and communication skills.
• Proficient in patient registration, scheduling, and record-keeping.
• Skilled in cash handling and daily financial reporting.
• Familiar with patient management systems and form processing.
• Proficiency in computer applications and patient management systems.
• Strong communication and organizational skills.
• Ability to handle cash transactions and maintain financial records accurately.

6. Requirements

• Bachelor's degree in Business Administration or equivalent/ Healthcare Management or related field.
• 1 - 2 years of relevant experience, preferably managing diabetes patients or related.

7. Benefits:

• Competitive salary packages with benefits including Provident Fund (PF), Employees' Old-Age Benefits Institution (EOBI), health insurance, and life insurance.
• Please send your CV to: [email protected] Latest by: 30th April,2025

For more info, visit our website : www.thediabetescentre.org

Job Type: Full-time

Work Location: In person

Application Deadline: 30/04/2025