Intern - Customer Services

Assist the Customer Services team in handling customer queries and complaints professionally

Coordinate with internal departments to ensure timely response and resolution of customer concerns

Maintain accurate records of customer interactions, complaints, and follow-ups

Support in preparing service reports and customer feedback summaries

Help improve customer experience through timely communication and issue tracking

Perform administrative and coordination tasks assigned by the department

Requirements
Fresh graduates or final-semester students in Business Administration, Management, Marketing, Communications, or related fields

Strong communication and interpersonal skills

Good command of MS Office, especially Excel and Word

Customer-focused mindset with strong problem-solving ability

Ability to work in a fast-paced and team-oriented environment

Professional attitude and willingness to learn