IT Assistant

A reputable Singapore-based maritime group is looking to hire a capable IT Assistant for its Karachi office. This role is suited for individuals with a foundational understanding of IT who are eager to enhance their skills in a dynamic and supportive work environment. The position offers a competitive salary and benefits package, which will be tailored according to the candidate’s qualifications and experience. This is a full-time, on-site opportunity for those seeking to grow their career in IT within a well-established organization.

Key Responsibilities

Provide basic IT support by troubleshooting hardware, software, and network issues on a daily basis. Deliver first-level technical assistance to staff and coordinate with senior IT personnel located overseas when necessary. Assist in the setup, installation, and maintenance of IT equipment such as computers, printers, and network devices. Carry out software installations and updates under supervision, perform regular system health checks, and help resolve minor technical problems promptly. Support routine network monitoring and performance checks, including LAN and CCTV network troubleshooting as well as cable management. Conduct visits to IT vendors for procurement of hardware, software, and related services when required. Provide technical support at outdoor sites as needed. Adhere strictly to company IT and cybersecurity protocols, reporting any suspicious activities or vulnerabilities to senior IT staff without delay. Participate actively in training sessions to stay informed about basic IT trends and demonstrate a willingness to take on more advanced IT responsibilities over time.

Required Qualifications

A bachelor’s degree or diploma in Information Technology, Computer Science, or a related field from a recognized institute is required. Candidates should have at least one year of experience in a similar IT support role; however, well-qualified fresh graduates with proven competence will also be considered. A basic understanding of IT systems and troubleshooting techniques is essential. Strong problem-solving skills, effective communication abilities, and a proactive, team-oriented mindset are critical for success in this role. Candidates must exhibit a strong willingness to learn and adapt to new technologies and challenges.

Preferred Qualifications and Benefits

Additional certifications or short courses related to IT tools, networking, or software will be viewed as an advantage. The company offers a competitive remuneration package and benefits aligned with the candidate’s qualifications and experience. There is a clear opportunity for professional growth and development within the IT department, allowing motivated individuals to advance their careers.

Interested candidates are encouraged to apply by submitting their applications along with an updated CV. Shortlisted applicants will be invited for interviews at the Karachi office and should be prepared to discuss their educational background, current salary, salary expectations, and availability to join.