Receptionist

MORNING TIMING: 9:00AM TO 3:00PM 
EVENING TIMING: 3:00PM TO 9:00PM 
NIGHT TIMING: 9:00PM TO 9:00AM
Deal with bookings by phone, e-mail, letter, or face-to-face
Handle admission, discharge and administration of residents
To perform reception duties such as handle incoming calls, email/ phone enquiries
Receive payments and administer the payment process including handling of cash
Manage incoming calls and emails, ensuring prompt and accurate communication
Handle patients complaints with effective problem-solving skills
Prepare bills and take payments
Deal with complaints or problems
Answer telephone calls and take messages or forward calls.
Schedule and confirm Doctor's appointments.
Enter customer data and send correspondence
Copy, file, and maintain paper or electronic documents and records
About You

Proven experience in customer service or reception roles.
Young & Energetic. Strong dispute management and resolution skills. 
Excellent administrative abilities with attention to detail. 
Superb communication and interpersonal skills. 
Proficient in Microsoft Office.
Previous experience as a receptionist
Requirements

You Should Have:

A Bachelor’s Degree 
At Least 3 To 4 Year Of Experience, Preferably Of Handling Front Desk Or Looking After Customer Services 
Excellent Interpersonal Skills And Be Customer-Oriented 
Knowledge And Proficiency In Basic Computer Applications Such As Microsoft Office 
Ability To Multi-Task And Work Effectively In Teams As Well As Independently In A Fast-Paced, Professional Environment 
Ability To Handle Stressful Situations And Meet Stringent Deadlines 
Good Problem-Solving, Creative And Critical Thinking Skills 
Willingness To Work In All Shifts, Including Mornings, Evenings And Nights.