Relationship Manager

About the job

Relationship Manager (Sales) – COPE | Karachi

Full-time • Hybrid • Coaching & Certifications

About COPE

M. Sadeed Mirza | COPE is a transformation company delivering high-impact certifications (CCH+ Mastery Suite, Train the Trainer) and coaching. We help people achieve personal, professional, emotional, and financial freedom.

The Role (why this exists)

Own relationships from first touch to enrollment. You’ll convert warm interest (inbound + community) into qualified consults and paid enrollments while building long-term client loyalty.

What You’ll Do

Convert: Handle inbound leads (WhatsApp, IG/FB, email, webinars) and book/sell consult calls.

Prospect smart: Re-engage past leads, referrals, and event attendees with targeted outreach.

Run consults: Needs discovery → value articulation → close (payment plans, deadlines, bonuses).

Pipeline hygiene: Maintain CRM, accurate forecasting, daily follow-ups, and next steps.

Partner with Marketing: Tight feedback loop on offers, objections, creatives, and messaging.

How You’ll Be Measured

Weekly enrollments and revenue

Show-up rate to consults/masterclasses

Speed-to-lead & follow-up consistency

CRM accuracy and NPS/CSAT from new clients

You’ll Thrive Here If You Have

2–5 years in consultative sales (ed-tech, training, coaching, wellness, or services).

Confident on WhatsApp/phone/Zoom; strong listener, clear value storyteller.

Comfortable with targets, pipelines, and objections (esp. budget/financing).

Fluent in English & Urdu; strong writing for DMs/voice notes.

Organized, warm, reliable; you follow through.

Nice to Have

Experience selling high-ticket (PKR 200K+) or cohort programs.

Familiarity with coaching, counseling, NLP, or L&D.

Basic CRM (HubSpot/Pipedrive/Sheets) and calendar discipline.

What We Offer

Competitive salary + performance bonuses (uncapped).

Mentorship & certifications access (CCH+/TTT tracks).

Hybrid & flexible hours for work-life integration.

Growth path to Senior RM / Sales Lead (build your own pod).

Location: Karachi (hybrid). Proximity to North Nazimabad / Gulshan is a plus.

Start: ASAP.

How to Apply

Email [email protected]

Subject: Relationship Manager – Your Name

Attach your CV and (optional) a 60-second voice note: who you are, a proud sales win, and why COPE.

COPE is an equal-opportunity workplace. We value empathy, integrity, and growth.