Senior Incubation Executive

Job Description

Careem is a leading technology platform focused on creating the Everything App for the Middle East, designed to simplify everyday life by facilitating transportation, food and grocery delivery, payment management, and more. Since its founding in 2012, Careem has empowered over 2.5 million Captains to earn income, served more than 70 million customers, and nurtured a vibrant ecosystem of regional talent and entrepreneurs. Operating across 70 cities in 10 countries, from Morocco to Pakistan, Careem offers a dynamic and inclusive work environment where employees can make a meaningful impact while advancing their careers.

Key Responsibilities
Manage and coordinate account activities with a strong emphasis on meeting targets and overall objectives by closely monitoring individual KPIs. Engage proactively with new accounts on the Careem platform to drive successful onboarding and foster strong partnerships. Influence and negotiate with external stakeholders to advance sales efforts and facilitate decision-making processes. Efficiently organize and prioritize multiple tasks to ensure smooth execution of plans. Identify operational challenges, develop solutions, and implement scalable improvements to increase efficiency. Maintain adaptability to shifting priorities and continuously incorporate new insights while delivering high-quality results.

Required Qualifications
1 to 3 years of experience in customer-facing commercial or operational roles is essential. Strong written and verbal communication skills in both English and Urdu are required. Demonstrated ability to manage relationships with multiple external stakeholders simultaneously. Self-motivated and adaptable, thriving in fast-paced environments. Willingness to be an early team member, actively contributing to team structure and strategy development. Commitment to a culture of high performance, momentum, and purpose. Proficiency in data analysis, reporting, and Excel is necessary. Experience working with CRM tools is expected.

Preferred Qualifications and Benefits
Experience in the food delivery or technology sectors is advantageous. Opportunity to collaborate with experienced professionals and be part of an inspiring community. Work within a purpose-driven organization focused on creating regional impact with significant growth potential. Access to ongoing learning and career development opportunities. Flexible work arrangements include four days in the office and one remote day per week, plus the option to work remotely from any country for up to 30 days annually. Full-time employees benefit from unlimited vacation days, with adjusted office and remote schedules for technical individual contributors. Comprehensive healthcare benefits are provided, along with fitness reimbursements covering gym memberships, health clubs, and training classes.

Careem is dedicated to equal employment opportunities and fosters a diverse and inclusive workplace. The collection of demographic information is solely for internal monitoring and diversity initiatives and does not affect hiring decisions. Join Careem to be part of a visionary team committed to transforming the digital landscape of the Middle East and delivering exceptional service to millions.