Senior Product Analyst I

Job Description

Careem is building the Everything App to simplify everyday life across the Middle East by offering seamless services such as transportation, food and grocery delivery, and payment management. Since its inception in 2012, Careem has empowered over 2.5 million Captains to earn income and served more than 70 million customers across 70 cities in 10 countries, spanning from Morocco to Pakistan. The company promotes a dynamic and innovative work environment where talented professionals can grow, contribute meaningfully, and help unlock the region’s vast potential.

Key Responsibilities
- Act as the primary liaison for all business data-related inquiries.
- Develop and maintain robust reporting solutions using engineering best practices and various reporting tools.
- Continuously enhance reporting processes and tools to improve business insights.
- Support assigned business units by translating complex datasets into clear tables, graphs, and comprehensive reports.
- Present data analysis and insights effectively to both technical and non-technical stakeholders.
- Acquire deep subject matter expertise to define key performance indicators and uncover new business improvement opportunities.
- Deliver actionable, data-driven insights to support informed decision-making.
- Test and communicate new product features to end-users.
- Conduct regular audits to ensure data integrity, accuracy, and reliability.
- Design and assess data collection methodologies such as surveys, questionnaires, and opinion polls.
- Collect and analyze data related to consumers, competitors, and market trends.

Required Qualifications
- Minimum of 4 years’ experience in an analytical role.
- At least 3 years’ experience utilizing business intelligence and visualization tools to build management dashboards.
- Strong analytical mindset and passion for working with large datasets.
- Proficiency in writing complex SQL queries on large-scale data repositories.
- Self-driven with excellent communication and organizational skills.
- Ability to thrive in complex, fast-paced operational environments.
- Detail-oriented, process-focused, and logical thinker.
- Hands-on experience with reporting tools such as Tableau, MicroStrategy, or Looker.
- Familiarity with programming languages and frameworks including Python, R, Spark, and Hive.

Preferred Qualifications and Benefits
- Experience with ETL/ELT workflows is a plus.
- Knowledge of dimensional data modeling and data lakes is advantageous.
- Exposure to Massively Parallel Processing (MPP) databases like Amazon Redshift is beneficial.

Careem offers a flexible working environment with a hybrid schedule: four days per week in the office and one remote day, plus the option to work remotely from any country for up to 30 days annually. Technology individual contributor roles follow a slightly different schedule with two office days and three remote days per week. Employees benefit from unlimited vacation days, comprehensive healthcare coverage, and fitness reimbursements for gym memberships, health clubs, and training classes. Joining Careem means collaborating with some of the region’s top talent in a purpose-driven organization committed to regional impact and continuous professional growth.