Student Enrollment Officer

Job Description

The Student Enrollment Officer is responsible for guiding prospective students through the admissions process by providing accurate information about available programs, assisting with application procedures, and ensuring a smooth onboarding experience. The role requires strong communication, customer service, and follow-up skills to help meet enrollment targets.

Key Responsibilities:

Respond to student inquiries via phone, email, WhatsApp, and in-person.

Provide accurate information regarding courses, schedules, fees, and certification programs.

Guide students through the application and enrollment process.

Follow up with potential leads and maintain a database using CRM tools.

Coordinate with academic and administrative departments to ensure a seamless onboarding.

Participate in open houses, education fairs, and outreach campaigns.

Meet or exceed monthly enrollment targets.

• Maintain student records and enrollment data accurately.

Requirements:

Bachelor's degree (preferred in Education, Business, or Marketing).

1-3 years of experience in admissions, sales, or customer service roles (education sector preferred).

Strong communication and interpersonal skills.

Target-oriented and highly motivated.

Proficiency in MS Office and CRM systems.

• Ability to handle multiple inquiries and manage time effectively.

Preferred Skills: Benefits:

Experience in B2C sales or telesales

Familiarity with student lifecycle and visa/certification requirements (if applicable)

Multilingual communication is a plus

Competitive salary and performance-based incentives

Professional development opportunities

Friendly and supportive work environment