Technical Project Manager

This full-time, on-site role based in Phase VIII, DHA Karachi, offers a unique opportunity to act as the primary liaison between clients and the development team. The position requires excellent communication and coordination skills to ensure seamless project execution and high client satisfaction. The working hours are from 9:30 am to 6:30 pm, Monday through Friday, designed to align closely with US client time zones to address urgent matters promptly.

Key Responsibilities:
- Act as the main point of contact for all technical communications between clients and the development team, ensuring timely and effective responses to inquiries, issues, and requests.
- Regularly monitor project management tools such as PT, emails, Teams, and Slack for updates, client feedback, and reported issues, ensuring prompt follow-up by the relevant technical team members.
- Collaborate closely with the technical lead to discuss challenges, relay client feedback, and maintain alignment between client expectations and development progress.
- Maintain consistent availability to track project updates and prepare accurate responses in coordination with the development team.
- Identify, prioritize, and coordinate the resolution of client-reported issues or bugs, working alongside the technical lead and developers to deliver efficient solutions.
- Manage routine client communications, including responding to technical queries, providing progress updates, and addressing concerns, while escalating critical issues when necessary.
- Keep detailed records of all communications, decisions, and project changes, and prepare reports or summaries to keep stakeholders informed.
- Proactively suggest improvements in communication, processes, and project management to enhance overall efficiency and client satisfaction.

Required Qualifications:
- Proven experience in project management, particularly with software development teams including developers, QA, and technical leads.
- Familiarity with project management tools and communication platforms such as PT, Teams, Slack, and email systems.
- Ability to commute to the office located in DHA Phase VIII, Karachi, Monday through Friday.
- Middle school education is preferred.

Compensation:
The monthly salary for this position ranges from Rs100,000 to Rs150,000.

Candidates will be evaluated on their years of project management experience, prior work with software development teams, familiarity with project management tools, and their ability to commute regularly to the office. This role demands a proactive, organized individual capable of effectively bridging client requirements with technical execution in a fast-paced environment.