Training Assistant

We're looking to hire a "Training Assistant" for our back office in Karachi.

Location: PECHS, BLOCK 6

Job timings: 8PM to 5AM (Night Shift)– Six days a week – Monday till Saturday – On-site Position.

Main Accountabilities:

- Liaison with all stakeholders & Optimize training processes for efficiency

- Translate requirements into training that will groom employees for the next step of their career path

- Monitor and periodically evaluate the training program’s effectiveness, success, and ROI and report on them using Analytics.

- Ensure strategic alignment of the training department with business goals

- Develop and deliver training sessions to the store representative and other employees

- Conduct assessments & Interviews

- Maintain the Monthly departmental report Conduct engaging training sessions for new hires and existing employees.

- Gap analysis of current SOPs/SLAs on an ongoing basis with drafting and roll-out of relevant policies- Create, update, and refine training materials, including manuals, presentations, and e-learning modules.

- Maintain detailed records of training activities, attendance, and outcomes.

- Recommend and implement new training techniques or tools to improve program outcomes.

If you have the required qualifications for this role, please apply by sharing your resume at [email protected]

Job Type: Full-time

Application Question(s):

• Are you comfortable in working onsite at the night shift (US Time zone) (Job timings: 8pm-5am Pakistan time)
• Share your last drawn salary and your salary expectations?

Education:

• Bachelor's (Required)

Experience:

• training and development or Customer Support: 1 year (Required)

Language:

• English fluently (Required)
• Spanish (Basic level) (Preferred)

Location:

• Karachi Clifton (Required)

Work Location: In person