Assistant Manager Collections

About the job

Job Description:

• Monitor daily customer receivables and aging reports.
• Follow up with customers and the Sales team to ensure timely collection of outstanding payments.
• Prepare daily, weekly, and monthly collection and receivable reports for management.
• Analyze overdue accounts and recommend appropriate recovery actions.
• Coordinate with Finance for payment posting and ledger reconciliation.
• Review customer credit limits and support the credit approval process.
• Ensure compliance with company credit policies and SOPs.
• Resolve collection-related issues, payment discrepancies, and customer account reconciliations.
• Coordinate with Legal on overdue and disputed accounts when required.
• Maintain accurate customer records in SAP/ERP.
• Support month-end closing activities related to receivables.
• Prepare collection forecasts.
• Lead and supervise the collections team while driving continuous process improvements.

Qualifications & Skills:

• Bachelor’s or Master’s degree in Business Administration, or a related field.
• 2–3 years of experience in sales administration sales operations, or a similar role.
• Proficiency in MS Excel, SAP/ERP systems, and sales reporting tools.