Billing Associate

About the job
About Us:

Hirestaff.ai is a leading global talent acquisition and staffing solutions provider, specializing in connecting businesses with top-tier professionals across various industries. We pride ourselves on our deep industry expertise, cutting-edge technology, and personalized approach to recruitment. At Hirestaff.ai, we're committed to building long-lasting relationships with both clients and candidates, ensuring the perfect match for every role. We foster a collaborative and supportive work environment where our team members are empowered to excel and make a real impact in the world of talent acquisition.

About the Client:

Our client is a leading US-based accounting and tax firm dedicated to providing comprehensive financial solutions to individuals and businesses. They offer a wide range of services, including tax preparation, tax planning, bookkeeping, payroll services, and business consulting. The client is known for its commitment to accuracy, personalized service, and building long-term relationships with its clients. They pride themselves on staying up-to-date with the latest tax laws and regulations to ensure their clients receive the best possible advice and support. It serves a diverse clientele across various industries and is committed to helping their clients achieve financial success.

About the Role:

Hirestaff.ai is seeking a detail-oriented and organized Billing Associate to join our client's Billing team in Karachi. This role will be dedicated to supporting the client, a US-based accounting and tax company, managing their billing process and, ensuring accuracy and timeliness. The ideal candidate will have a strong understanding of account receiveable and billing principles and excellent communication skills, as they will interact directly with Mayatax.

Responsibilities:

Generate and send invoices to clients accurately and on time, adhering to their specific requirements.
Manage client accounts, including tracking payments and outstanding balances.
Respond to client billing inquiries from clients and resolve any discrepancies promptly and professionally.
Maintain accurate records of all billing transactions.
Collaborate with the Hirestaff.ai finance team and Client's staff to ensure smooth billing operations and address any specific needs.
Prepare reports on billing activity and performance for the client.
Assist with other accounting tasks related to the client's account as needed.
Ensure compliance with all relevant regulations and company policies, including those specific to US-based businesses.
Required Skills & Traits:

Proven Experience: 1-2 years of experience in billing, accounts receivable, or a related field. Experience working with international clients, particularly US-based clients, is a plus.
Accounting Knowledge: Basic understanding of accounting principles and practices.
Software Proficiency: Experience with accounting software and Microsoft Excel (intermediate to advanced level). Familiarity with canopy Tax, Practice ignition, Hubspot systems is a plus.
Excellent Communication: Excellent verbal and written communication skills, with the ability to interact professionally with clients. 
Strong Attention to Detail: Meticulous and detail-oriented, with a high degree of accuracy.
Organizational Skills: Ability to manage multiple tasks and prioritize effectively, especially when dealing with a high volume of transactions.
Problem-Solving Skills: Ability to identify and resolve billing discrepancies efficiently.
Team Player: Ability to work collaboratively with the finance team and the staff.
Adaptability: Ability to adapt to changing priorities and deadlines, especially considering the time difference with the US.