Call Centre Executive

We are looking for a dedicated Call Center Executive to join our onsite team. The ideal candidate will be fluent in English and possess excellent communication skills, with a genuine passion for helping customers. This role provides an opportunity to work in a fast-paced environment where your ability to engage with people and resolve their inquiries efficiently will be highly valued.

Key Responsibilities:
- Handle inbound and outbound customer calls in a professional and efficient manner.
- Provide clear, accurate information and support to customers with a friendly approach.
- Resolve customer issues promptly while maintaining a positive and patient attitude.
- Document customer interactions thoroughly and update records as necessary.
- Work collaboratively with team members to ensure consistent, high-quality service delivery.