Front Desk Officer

Customer Service & Visitor Management:

• Greeting and Welcoming: Making a positive first impression by warmly welcoming guests, clients, and visitors.
• Directing Visitors: Guiding visitors to the appropriate person or department within the organization.
• Answering Inquiries: Providing basic information and answering questions from visitors and callers.
• Managing Complaints: Addressing and resolving customer complaints or concerns professionally.
• Maintaining a Professional Atmosphere: Ensuring the reception area is neat, tidy, and welcoming.

Communication & Information Management:

• Answering Phones: Receiving and directing incoming calls, taking messages accurately, and forwarding calls as needed.
• Managing Mail & Deliveries: Handling incoming and outgoing mail, packages, and deliveries, ensuring proper distribution and record-keeping.
• Scheduling & Calendar Management: Assisting with scheduling appointments, meetings, and managing calendars.
• Email Management: Checking, sorting, and forwarding emails, potentially managing distribution lists or sending out company-wide emails.

Administrative & Support Tasks:

• Office Supplies Management: Monitoring and ordering office supplies, ensuring adequate stock levels.
• Filing & Record Keeping: Maintaining organized files, both physical and digital, and managing records as needed.
• Data Entry & Clerical Tasks: Assisting with data entry, photocopying, faxing, and other clerical tasks.
• Travel Arrangements: Coordinating travel arrangements for staff, including booking flights, hotels, and transportation.
• Basic IT Support: Assisting with basic IT issues, troubleshooting minor problems, and contacting IT support when needed.

Job Type: Full-time

Pay: Rs35,000.00 - Rs45,000.00 per month

Work Location: In person