Phone Banking Officer

We are looking for Phone Banking Officers for a reputable bank to handle inbound customer calls, share product information, and deliver excellent customer service.

Location: I.I. Chundrigar Road, Karachi (Onsite)

Responsibilities

Job Responsibilities

·        Make inbound calls to customers professionally

·        Explain banking products & services clearly

·        Maintain high standards of customer service & call quality

·        Handle customer queries and provide accurate information

·        Meet daily and monthly performance targets

Requirements

·        Bachelor’s degree (Mandatory)

·        Strong communication & problem-solving skills

·        Willing to work in rotational shifts

·        Fresh graduates are highly encouraged to apply