Accounts Receivable and Call Center Agent

We are hiring a Collection Executive with Real Estate Experience. The company is an International Real Estate Builders & Developers handling U.S. clients and has over 150 employees.

Key Responsibilities:

• Follow up with clients for outstanding instalments through calls, emails, and WhatsApp.
• Ensure timely collection of payments as per approved payment schedules.
• Maintain accurate records: receivables updates, ageing reports, and daily follow-up logs.
• Reconcile payments and verify remittances with the Finance team.
• Escalate overdue accounts, disputes, and critical cases to the Head of Credit Control.
• Issue reminders, pre-cancellation notices, and termination letters as per company policy.

Secondary Responsibilities:

• Assist with reporting, documentation, and administrative follow-ups.
• Support customer relationship activities and engagement tasks.
• Participate in training sessions and periodic performance reviews.
• Help improve internal processes related to customer handling and follow-ups.

Other Details:

Experience: 2 years

Working Days: Monday to Saturday

Timings: 12:00 PM to 9:00 PM - Evening Shift

Location: DHA, Karachi