Customer Care Representative

We are hiring a Customer Care Representative to handle customer inquiries, provide product/service information, and resolve issues efficiently. The ideal candidate should be friendly, patient, and able to communicate clearly.

Responsibilities:

Answer incoming calls, emails, and chats from customers

Provide accurate information about products and services

Resolve customer complaints in a timely and professional manner

Maintain customer records and update databases

Follow up with customers when necessary

Requirements:

Minimum Intermediate or Bachelor’s degree

Good communication skills in English and Urdu

Basic computer skills (MS Office, typing)

Previous customer service experience is a plus

Ability to stay calm under pressure and handle multiple tasks

Job Skills

Customer Service SkillsCommunication SkillsCustomer Satisfaction Management

Job Details

Industry:

Travel/Tourism/Transportation

Functional Area:

Client Services & Customer Support

Total Positions:

5 Posts

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Karachi, Pakistan

Gender

No Preference

Minimum Education

Bachelor

Degree Title

Minimum Intermediate or Bachelor’s degree

Career Level

Experienced Professional

Minimum Experience

2 Years

Apply Before:

Feb 09, 2026

Posting Date:

Jan 08, 2026