Customer Service Representative

Job description
Company Description

Telogix (PVT) Limited is a PTA-licensed company specializing in providing enterprise-level Fleet Management solutions. Established in 2014, our team has vast experience of up to two decades in the field of Fleet Management and GPS/GSM/GPRS-based vehicle tracking systems. Our cloud-based, connected, intelligent ERP, and software-as-a-service (SaaS) solutions enable businesses to meet the challenges associated with managing local fleets and improve the productivity of their mobile workforce.
Role Description
We are seeking a full-time Male and Female Call Center Representative to join our team at Telogix (PVT) Limited in Karachi. As a Call Center Representative, you will be responsible for delivering exceptional customer service by:
Handling incoming and outgoing calls
Resolving customer inquiries
Maintaining customer satisfaction
You will utilize your exceptional interpersonal skills and computer literacy to provide quality customer support.
Qualifications

BSCS, BBA, MBA, BA, MA or equivalent degree

Required Skills

Customer Service Representatives and Customer Support experience
Excellent customer satisfaction skills
Strong interpersonal skills
Proficient in computer literacy
Excellent written and verbal communication skills
Ability to multitask and prioritize
Experience in a call center or customer service role is a plus
Preferred Candidates
Candidates living near DHA, Karachi will be given preference

Offer
Handsome pay and perks offered

Industry
Facilities Services
Employment Type
Full