Front Desk Executive

Front Desk Executive

RPK Critter Care & Animal Hospital — Karachi

Job Overview

Are you a people person who genuinely loves pets and enjoys working in a professional animal healthcare environment?

RPK Critter Care & Animal Hospital is looking for a Front Desk Executive to join our team in Karachi.

We are looking for a friendly, organized, and responsible individual with at least 1 year of experience in a clinical, hospital, veterinary, or healthcare environment. The ideal candidate should be comfortable interacting with pet owners and working around dogs, cats, and other animals.

Key Responsibilities

• Welcome and assist clients and their pets professionally
• Manage front desk operations and daily patient flow
• Handle appointments, registrations, and follow-ups
• Answer phone calls, WhatsApp messages, and client inquiries
• Maintain accurate patient and client records
• Coordinate with veterinarians and clinical staff
• Assist clients with appointment scheduling and provide basic service information
• Manage billing, payments, and receipts when required
• Maintain a clean, organized, and professional reception area
• Handle client concerns professionally and escalate clinical matters to the appropriate veterinary staff
• Maintain the confidentiality of client and patient information
• Support the smooth day-to-day operations of the hospital

Requirements

• Minimum 1 year of relevant clinical experience
• Experience in a veterinary clinic, animal hospital, medical clinic, hospital, or healthcare environment is preferred
• Strong communication and customer service skills
• Good computer and basic MS Office skills
• Strong organizational and multitasking abilities
• Professional and presentable personality
• Ability to work calmly and efficiently in a busy clinical environment
• Must genuinely love and be comfortable around pets
• Comfortable handling situations involving dogs and cats
• Responsible, punctual, and team-oriented
• Willing to work full-time in Karachi

Employee Benefits

• Market-Competitive Salary
• EOBI
• Provident Fund
• Bike Financing Available
• Car Financing Available
• Insurance Available
• Computerized Payroll Process
• Professional and supportive work environment
• Exposure to veterinary and animal healthcare operations

Career Growth Opportunities

At RPK, the Front Desk Executive role is not limited to reception duties. We believe in developing our team and providing opportunities for employees who demonstrate strong performance, responsibility, and leadership potential.

Potential Career Progression

Front Desk Executive → Senior Front Desk Executive → Front Desk/Client Services Supervisor → Hospital Operations/Client Services Management

You will have opportunities to develop skills in:

• Client relationship management
• Veterinary hospital operations
• Appointment and patient management
• Billing and administrative processes
• Team coordination
• Customer service
• Hospital administration and operations

Why Join RPK?

RPK Critter Care & Animal Hospital is building a professional environment where people can learn, grow, and build long-term careers while working with animals.

If you have clinical or front-desk experience, excellent communication skills, and a genuine love for pets, we would like to hear from you.

Job Details

Position: Front Desk Executive
Location: Karachi
Industry: Veterinary / Animal Healthcare
Employment Type: Full-Time
Experience: Minimum 1 Year

How to Apply

Send your updated CV to:

Email: rpkccs.info@gmail.com
Contact: 0300 2996676

Join RPK Critter Care & Animal Hospital and grow your career in a workplace dedicated to the care and well-being of animals.

Pay: Rs45,000.00 - Rs65,000.00 per month

Application Question(s):

• Do you have at least 1-2 year of experience working in a clinical, hospital, veterinary, or healthcare environment?
• Are you willing to work full-time in Karachi? Are you comfortable working rotational shifts, weekends, and public holidays when required?
• Why do you want to work in a pet-care/animal hospital environment?

Work Location: In person