Front desk officer / Receptionist

**Job Title:** Front Desk Officer/Receptionist

**Location:** DSI Hospital

**Job Summary:**

The Receptionist at DSI Hospital is responsible for managing the front desk, providing excellent customer service to patients, visitors, and staff. This role includes greeting and directing visitors, handling phone calls, scheduling appointments, and performing administrative tasks to ensure smooth hospital operations.

**Key Responsibilities:**

- Greet and assist patients and visitors with a welcoming demeanor.

- Answer and manage incoming phone calls, directing them to the appropriate departments.

- Schedule and confirm patient appointments using the hospital's scheduling system.

- Maintain accurate records of patient information and appointments.

- Handle inquiries and provide information about hospital services.

- Manage the front desk area, ensuring it is tidy and well-organized.

- Assist with administrative tasks, including filing, data entry, and document management.

**Qualifications:**

- High school diploma or equivalent.

- Previous experience as a receptionist or in a customer service role, preferably in a healthcare setting.

- Strong communication and interpersonal skills.

- Proficiency in using office software and phone systems.

- Ability to multitask and work in a fast-paced environment.

- Professional appearance and attitude.

**Working Hours:** Full-time, evening shift, 4pm-12am

Job Type: Full-time

Pay: Rs35,000.00 per month

Work Location: In person