Tele Recovery Officer

Job Description

Amicor Solutions is seeking a motivated Tele Recovery Officer with at least one year of experience in debt recovery or related fields. This role focuses on recovering outstanding payments through effective communication and negotiation with clients. The ideal candidate excels in negotiation skills, debt collection techniques, skip tracing, and data analysis to locate and recover debts efficiently. The position requires strong attention to detail and persistence in achieving recovery targets without managing a team, making it suitable for individuals who work well independently and are goal-oriented. The Tele Recovery Officer plays a crucial role within Amicor Solutions by maintaining positive client relationships while ensuring the timely recovery of debts. This position involves contacting borrowers, verifying data, and employing strategic approaches to overcome obstacles in debt collection. The officer must comply with all relevant regulations and ethical guidelines while leveraging analytical tools to enhance the recovery process. Candidates who possess excellent communication skills and a firm understanding of debt recovery strategies will thrive in this role, contributing significantly to the companys financial health and client satisfaction.
Responsibilities
 

• Contact debtors via telephone and other communication channels to recover outstanding payments effectively.
• Use negotiation skills to reach mutually acceptable repayment arrangements and resolve disputes.
• Apply debt collection techniques to ensure consistent follow-up and timely recovery of dues.
• Utilize skip tracing methods to locate debtors who have changed locations or contact information.
• Verify and analyze debtor data to confirm accuracy and provide insights into recovery opportunities.
• Maintain accurate records of all contact attempts, payment agreements, and recovery actions in company databases.
• Prepare reports on recovery status and progress for management review and strategic planning.
• Ensure adherence to all legal and regulatory requirements related to debt collection and recovery.
• Maintain professionalism and empathy in all debtor interactions to uphold the companys reputation.
• Collaborate with other departments as needed to resolve complex cases or escalate when necessary.