Office Clerk

Job Description

Polka Dot is seeking a dedicated Office Clerk with a solid experience of five years in administrative support. The ideal candidate possesses strong file management skills and is capable of handling various clerical duties to ensure smooth office operations. This role requires someone highly organized, detail-oriented, and able to manage multiple tasks efficiently. The Office Clerk will play a crucial part in maintaining the accuracy and confidentiality of company records while providing essential support to other departments. In this position, the Office Clerk will oversee and manage a team of 20 persons, guiding and coordinating their work to maintain high productivity and quality standards. The candidate will act as a central hub in the office environment, facilitating effective communication and workflow among team members. This role demands excellent organizational skills, leadership qualities, and the ability to work under pressure to meet deadlines consistently.
Responsibilities
 

• Manage and organize company files and records both physically and digitally, ensuring accuracy and easy retrieval.
• Supervise and coordinate a team of 20 office staff, assigning tasks and monitoring completion to meet company standards.
• Maintain proper filing systems and update documentation as needed to reflect operational changes or new policies.
• Support administrative workflows by preparing paperwork, managing correspondence, and scheduling appointments.
• Ensure confidentiality and security of sensitive information at all times in accordance with company policies.
• Assist in inventory management of office supplies, ordering replacements proactively to avoid shortages.
• Facilitate effective communication within the team and across departments to promote a productive work environment.
• Prepare reports and summaries related to daily clerical tasks, team performance, and filing status for management review.
• Train new team members on office procedures, file management practices, and company protocols to ensure consistency.
• Resolve routine office issues and escalate complex problems to appropriate departments to maintain operations without disruption.