Phone Banking Officer

Job Description

Fulcrum Pvt Ltd is seeking a dedicated Phone Banking Officer to join their dynamic customer service team. 

Responsibilities
 

📌 Job Responsibilities:
• Handle inbound customer calls professionally
• Provide accurate information about banking products & services
• Maintain excellent customer service and call quality standards
• Resolve customer queries effectively
• Achieve daily & monthly performance targets

✅ Requirements:
• Bachelor’s degree (Mandatory)
• Strong communication and problem-solving skills
• Willingness to work in rotational shifts
• Customer service mindset and professional attitude

Job Skills

Team LeadershipCommunicationCustomer ServiceCustomer Relationship ManagementProblem SolvingCall Center SoftwareShift Management

Job Details

Industry:

Consultants

Total Positions:

1 Post

Job Type:

Full Time/Permanent

Job Location:

Karachi, Pakistan

Gender

No Preference

Minimum Experience

Doesn't Matter

Apply Before:

Jun 26, 2026

Posting Date:

May 25, 2026