Program Associate - Operation & Marketing

We're looking for a hands-on Program Associate to support the Manager in running day-to-day program operations while also leading the program's outreach, storytelling, and digital presence. This is a hybrid role for someone who can switch between fieldwork, documentation, and creative communication with equal energy.

Responsibilities:
Program Support

• Assist the Manager with family assessments, training coordination, and follow-ups
• Maintain records, attendance, and documentation for every cohort
• Coordinate with trainers, partners, and beneficiaries on scheduling and logistics
• Help track budgets, expenses, and reporting inputs
• Marketing & Outreach
• Build and run the program's social media presence (Instagram, Facebook, LinkedIn, TikTok)
• Capture and edit photos, videos, and beneficiary stories from the field
• Write posts, captions, and short-form content that drive awareness and donor engagement
• Design simple creatives, flyers, and reports using Canva or similar tools
• Support fundraising campaigns, donor communications, and partner outreach
• Track engagement metrics and report on what's working.

Requirements:

Skills and Qualification:

• Bachelor's degree in Marketing, Communications, Social Sciences, or related field
• 1–3 years of experience in program operations, social media, content creation, or NGO communications
• Comfort with Canva, basic video editing (CapCut, Reels), and social media management
• Strong writing skills in English and Urdu
• Willingness to do fieldwork, meet families, and tell their stories with dignity
• Self-starter who can juggle operations and creative work without dropping either