Relationship Manager - Retail Banking

Job Description

• Development and execution of structured sales plans, based on sound knowledge of market variables and customer needs.
• Consistent delivery of sales targets, with a view to remaining at par with the monthly target.
• Improve profitability through increased fee income generation.
• Regularly review customer complaints, approaching complainant personally where required to ensure prompt resolution.
• Acquisition of new customers.
• Activation of dormant accounts.
• Responsible for following ABPL & SBP AML / CFT Policy, while opening of accounts.
• Spearheaded efforts for marketing new relationships.
• Executing marketing activities to increase volumes and building relationships to extend banking facilities.
• Provide suggestions on new product and service opportunities.
• Ensure compliance with guidelines specified by regulatory (Internal & External) authorities as well as SOPs.
• Ensure strictly follow-up KYC & AML specified for Branch Banking.
• To undertake any other duties as required by the Bank.