Telecom Analyst

Responsible for daily processes and activities for the Telecom project clients assigned to your team. This includes, but not limited to data entry/processing of telecom invoices (primary job function), account and general ledger coding setup, invoice audit functions, generation of project deliverables, weekly accounts payable activities and general ledger feed generation.

Job Functions:

1)Telecom Invoice Processing (Primary Job Function)

Enter monthly invoice payments using client specific guidelines
Download invoices form web portals if needed for processing
Processing invoices by entering monthly invoice charges using client specific guidelines
Cursory audit each invoices while processing for payment

2) Account Set-Up/Obtain Account Information

Set up new client account in Valicom system
Populate all account information for processing
Populate account inventory, locations, and users
Determine missing information and follow up

3) Additional Invoice duties

Research disconnect or past due vendor notices and contact vendors as necessary
Research, file, and send out client credit checks
Identify, locate, and obtain missing invoices as necessary
Create customized reports per client/PM request

4) Communication

Regular communication with your project team via email, messaging, zoom, and phone
Communication with Vendors on invoicing, billing inquiries, payment arrangements, etc
Communication with Clients on invoicing, coding, or other billing related questions or to provide information from billing

5) Analysis of telecommunications services (after more advanced training)

Evaluate savings opportunities
Periodic review of accounts to identify variance, billing issues, etc.
Input and manage monthly recurring charge info form CSR records

6) Assist in preparation of project deliverables (after more advanced training)

New and pending issues
Variance reporting
Payment gap reporting
Create spreadsheet and database tools to analyze and report audit results
Enter contract information for applicable services

Qualifications:

Business office experience.
Customer service experience
Experience working with Outlook and Excel
Strong mathematical and analytical aptitude
Strong verbal and written communication skills
Good organization skills
Past experience working well in a team environment
Minimum post high school education or equivalent related work experience
Time management skills