Customer Service Representative

Job Description
We are looking for a friendly and proactive Customer Service Representative to join our team. You will be the first point of contact for our customers, providing support and resolving inquiries with excellent communication and problem-solving skills. If you enjoy helping people and delivering great service, we want to hear from you!

Responsibilities:

Answer customer inquiries via phone, email, or chat
Resolve customer issues and concerns in a timely and professional manner
Provide product or service information to customers
Document customer interactions and feedback
Assist with order processing and returns
Ensure customer satisfaction and maintain a positive experience
Requirements:

Previous customer service experience is preferred
Strong communication and problem-solving skills
Ability to work well under pressure
Proficient with computer systems and basic software
Positive attitude and a team player
Job Skills
Customer AnalysisManage Client RelationshipsCustomer Satisfaction Management
Job Details
Industry:
Travel/Tourism/Transportation
Functional Area:
Client Services & Customer Support
Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Karachi, Pakistan
Gender
No Preference
Minimum Education
Bachelor
Career Level
Entry Level
Minimum Experience
1 Year
Apply Before:
Mar 28, 2025
Posting Date:
Mar 06, 2025