Customer Service Representative

About the job
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms

Qualifications

At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
The ideal candidate loves working with people and proactively solving issues. You will be responsible for assisting customers leverage business opportunities in the platform. Training will be provided for qualified individuals.

Responsibilities

Assist customers with profile account set-up via phone, email and chat
Basic knowledge of social media, crypto currency and digital wallets
Provide knowledgeable answers to questions about platform functionality & advertising
Work with internal departments to meet customer's needs
Data entry in various CRM platforms

Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Basic understanding of Web 3.0, blockchain and how to use AI

Why Apply:

If you're motivated to facilitate customer success and thrive in a rapidly growing and cutting edge Tech company, this role is for you. We provide a dynamic workplace that fosters growth and teamwork. Are you ready to be a part of our team and make an impact? Apply now!