Global Visa & Holiday Consultant

Full job description

Traventure is seeking a highly experienced, customer-focused, and sales-driven Global Visa & Holiday Consultant to join our growing team.

The ideal candidate should possess strong expertise in global visa services, airline ticketing, holiday packages, and travel sales, with the ability to independently manage client inquiries, convert leads into confirmed bookings, and contribute to business growth.

This role requires a proactive professional who can deliver exceptional customer service while consistently achieving sales targets and building long-term client relationships.

Key Responsibilities Travel Sales & Revenue Generation

• Achieve and exceed assigned monthly and annual sales targets.
• Convert inquiries, walk-in clients, phone calls, WhatsApp messages, emails, and online leads into confirmed bookings.
• Actively upsell and cross-sell Traventure's travel services.
• Build long-term client relationships to generate repeat and referral business.
• Identify new sales opportunities and contribute to business development initiatives.

Visa & Travel Operations

• Handle global tourist, visit, business, and other visa applications.
• Manage airline ticketing, fare construction, reissues, refunds, cancellations, and amendments.
• Design and sell domestic and international holiday packages.
• Prepare professional travel itineraries, quotations, and proposals.
• Coordinate hotel reservations, transfers, travel insurance, cruises, and other travel services.
• Ensure all bookings are processed accurately and efficiently.

Client Relationship Management

• Advise clients on destinations, travel options, visa requirements, and budgets.
• Provide accurate travel information and professional consultation.
• Handle customer concerns and resolve issues professionally.
• Maintain strong customer relationships to maximize client retention and satisfaction.

Business Execution

• Process bookings through GDS systems and supplier portals.
• Coordinate with airlines, embassies, hotels, tour operators, and other suppliers.
• Stay updated with airline policies, visa regulations, travel advisories, promotions, and industry trends.
• Maintain accurate sales records and customer documentation.

Requirements

• Minimum 4–6 years of experience in a travel agency or travel management company.
• Proven experience in travel sales and revenue generation.
• Strong practical experience in:
• Global Visa Services
• Airline Ticketing
• Fare Construction
• Holiday Packages
• Customer Relationship Management
• Experience using Galileo, Amadeus, Sabre, or other GDS systems is highly preferred.
• Strong knowledge of international destinations, airline policies, and visa procedures.
• Excellent sales, negotiation, communication, and closing skills.
• Ability to independently manage clients and achieve sales targets.
• Strong organizational, documentation, and multitasking abilities.

Salary & Benefits

• Competitive Salary Package
• Attractive Performance-Based Incentives
• Career Growth & Development Opportunities
• Professional & Supportive Working Environment

Important Note

• Only candidates with relevant travel industry experience will be considered.
• Applications from unrelated industries may not be shortlisted.
• Candidates must be capable of independently handling travel sales, visa consultation, holiday packages, and airline ticketing.

Application Question(s):

• Briefly describe:

Your experience in travel sales, including global visa services, airline ticketing, holiday packages, and customer relationship management.
The monthly or annual sales targets you have achieved.
The GDS systems (Galileo, Amadeus, Sabre, etc.) and travel software you have used.
How you generate leads, convert inquiries into confirmed bookings, and build long-term client relationships.

Work Location: In person