RCM Specialist - Mental/Behavioural Health Specialty

Full job description

RCM Specialist – Psychiatry & Mental/Behavioral Health

Full-Time | Onsite (Azaad Trade Center, Gulshan E Iqbal Block 14)

About PsychPlus:

The current delivery model for mental health care in the United States is broken—and PsychPlus is on a mission to fix it.

PsychPlus is reimagining how mental health care is delivered to every American through a digital-first, modern approach to psychiatry and therapy. We provide care both in-person at our offices across Texas and virtually, allowing patients to receive care when and where it’s most convenient.

By combining exceptional clinical care with best-in-class technology, we deliver an integrated, patient-centered mental healthcare experience. Join us as we work toward ensuring that every person has access to affordable, accessible, and high-quality mental health care.

About the Role:

We are seeking a skilled RCM Specialist to manage the complete revenue cycle operations for psychiatry and behavioral health services within the U.S. healthcare system. This is an onsite opportunity, so we require someone who has reliable transport to commute to work.

The selected candidate will be responsible for the end-to-end billing lifecycle, including claim preparation and submission, denial management, accounts receivable (AR) follow-ups, and payment posting. Success in this role requires strong expertise in psychiatry billing codes, insurance guidelines, and medical billing systems, along with a proactive, detail-oriented approach.

Key Responsibilities:

• Prepare, review, and submit accurate claims for psychiatry and behavioral health services, including therapy sessions, medication management, and psychiatric evaluations
• Ensure correct usage of CPT, ICD-10, and HCPCS codes, with specific expertise in psychiatry codes such as 90791, 90833, 90834, 90837, 99213, and 99214
• Submit electronic and paper claims to commercial insurance, Medicare, and Medicaid
• Perform AR follow-ups and manage aged claims to ensure timely reimbursement
• Investigate, resolve, and resubmit denied or rejected claims by identifying root causes and implementing corrective actions
• Post payments using ERA/EOBs, reconcile billing records, and apply appropriate adjustments or write-offs
• Collaborate with providers and internal teams to resolve discrepancies and obtain missing or incomplete documentation
• Maintain strict compliance with HIPAA regulations and psychiatry billing requirements
• Generate billing and performance reports and support team leadership with tracking and analysis

Requirements:

• Intermediate/A-Levels or Bachelor’s degree in Healthcare Administration, Finance, or a related field (preferred)
• Atleast 1 year of hands-on experience in U.S. Mental health billing and Revenue Cycle Management (RCM)
• Availability to work onsite
• Strong knowledge of the full RCM lifecycle for mental health and behavioral health services
• Proficiency with EMRs and billing platform "CollaborateMD" {MUST HAVE}
• In-depth understanding of psychiatry billing codes, modifiers, and payer-specific insurance protocols
• Experience with insurance verification, AR analysis, denial management, and payment posting
• Excellent verbal and written communication skills in English
• Proficiency in MS Excel, Google Sheets, and reporting tools

Why Join PsychPlus?

If you’ve made it this far, we’re excited to meet you.

PsychPlus is a meritocratic, performance-driven startup that moves fast and values ownership and accountability. You may be required to wear multiple hats, adapt quickly, and consistently deliver results. In return, your scope of responsibility and opportunity to make an impact are uncapped.

When you succeed at PsychPlus, our patients succeed—and together we move one step closer to solving the mental health crisis. We hope this role gives you both career-defining experience and the fulfillment that comes from meaningful work.

Equal Opportunity Employer

PsychPlus is proud to be an Equal Opportunity Employer. We are committed to fostering an inclusive environment where every team member feels supported and empowered to be their authentic self. All applicants are evaluated solely on their qualifications, without regard to disability or need for accommodation.

Pay: Rs50,000.00 - Rs140,000.00 per month

Application Question(s):

• Do you have experience working on Mental/Behavioral Health OR Psychiatric Billing?
• Do you have experience working on CollaborateMD? {Required}
• What is your current salary?
• What are your salary expectations?
• Are you willing to work onsite during 7PM to 4AM, Monday to Friday? (Azaad Trade Center, Gulshan E Iqbal Block 14, Karachi)
• How soon can you join us?

Work Location: In person