Engagement Manager, Digital Regulation

About the job
Role Title: Engagement Manager, Digital Regulation
Start Date: Immediately
Duration: 10 months, fixed-term
Full time/ part time: Full-time position
Reporting to: Director of Policy & Research
Location: Remote/Worldwide. We welcome applications from all geographic regions.
Salary: Competitive, dependent on experience

ABOUT FINANCIAL INNOVATION FOR IMPACT

Financial Innovation for Impact (Fii) is an international not-for-profit advancing regulatory and supervisory innovation in developing economies. Working alongside regulators, policymakers, technologists, and development partners, Fii helps public authorities navigate the governance of emerging technologies, from digital identity and digital public infrastructure (DPI) to artificial intelligence, so that innovation can be absorbed safely, inclusively, and in the public interest.

The Programme

We are delivering a new programme focused on Digital Regulation and the interaction between AI and Digital Public Infrastructure (DPI). This is a time-limited convening programme addressing the widening gap between the pace of AI development and the regulatory, institutional, and operational frameworks designed to govern digital public infrastructure. As AI begins to operate as an intelligence layer on top of payment rails, digital identity systems, and data exchange layers, it raises new and unanswered questions about sovereignty, inclusion, capacity, and safeguarding, particularly in low- and middle-income country (LMIC) contexts.
The global programme organises curated conversations. Using topic-driven participant selection, each session convenes the leading practitioners relevant to that specific topic - regulators, technologists, DPG implementers, academics, civil society, and standard-setters.

THE ROLE

We are seeking an organised, diplomatic, and delivery-focused Engagement Manager to lead the engagement engine of this initiative. This is the central operational and relationship role in the programme: you will lead the end-to-end journey of each conversation - from identifying and recruiting the right participants, through orchestrating logistics across time zones, to ensuring each session runs smoothly and that follow-up engagement deepens the programme's insight and community.
Working closely with the wider research team, you will be the connective tissue between leading global experts and the programme's analytical output. Success in this role looks like the right people in the right room for every session, conversations that surface candid and decision-useful signal, and a durable community of practice that grows over the life of the programme. This is a hands-on delivery role suited to someone who combines stakeholder sophistication with excellent operational execution.

RESPONSIBILITIES

Participant Engagement & Recruitment

Lead the identification, mapping, and recruitment of participants for each session, applying the programme's topic-driven selection model to ensure each session convenes the leading practitioners relevant to that specific topic area.
Build and maintain a structured pipeline and contact database spanning regulators (data protection, financial, telecoms, competition, identity), technologists and infrastructure providers, DPG implementers, academics, civil society, and international standard-setters.
Draft and manage personalised outreach, invitations, and confirmations, securing high-calibre participation and managing acceptances, declines, and replacements across a demanding schedule.
Cultivate warm relationships with participants throughout the programme, acting as their primary point of contact and ensuring a high-quality, professional experience at every touchpoint.
Session Delivery & Logistics

In collaboration with the team, lead on the end-to-end logistics of the sessions
Support facilitation on the day - managing the run of show, timekeeping, and the smooth operation of each conversation under the Chatham House Rule.
Coordinate and schedule the follow-up interviews with two to three standout contributors per session, liaising with the research team to capture additional depth.
Stakeholder & Partner Relationships

Serve as a trusted, credible liaison with senior participants from across the AI and DPI ecosystem
Work with C:\>DIR and Fii colleagues to align engagement activity with the programme's analytical priorities .
Community Building & Coordination

Nurture the emerging community of practice across the programme, ensuring continuity, momentum, and a sense of shared endeavour among participants over the twelve-month arc.
Track engagement, attendance, and contribution across sessions, maintaining records that support both delivery and the programme's reporting obligations.
Coordinate with the research and editorial team on the timely production and confidential circulation of per-session summaries and synthesis memos
Contribute to the planning and dissemination of the programme's selective public-facing outputs, ensuring all attribution that could compromise candour is removed.

REQUIREMENTS AND QUALIFICATIONS

Essential

Substantial experience in stakeholder engagement, programme coordination, partnerships, or convening; ideally within policy, regulatory, international development, research, or think-tank environments.
A proven track record of building and managing relationships with senior stakeholders, with the diplomacy, discretion, and credibility to engage regulators, technologists, and development partners as peers.
Excellent organisational and project-management skills, with the ability to run multiple workstreams to deadline across time zones and to high standards of professionalism.
Strong written and interpersonal communication skills, including the ability to craft compelling outreach and to represent a programme with care and authority.
Comfort working in a small, fast-moving team with significant autonomy and ownership.
Genuine interest in, and working familiarity with, the digital policy landscape - DPI, AI governance, or financial-sector regulation - sufficient to engage credibly with the field. Deep technical expertise is not required.

Desirable

An existing network across the DPI, digital identity, AI governance, or financial regulation ecosystem, particularly in LMIC contexts across Africa, South Asia, or Southeast Asia.
Experience convening or facilitating expert roundtables and working groups.
Familiarity with the Gates Foundation, multilateral institutions, standard-setting bodies, or the broader development-partner landscape.
Experience supporting research or editorial outputs and managing confidential information appropriately.

WHAT WE OFFER

A job and a team with a purpose. This is a chance to work on important challenges in the financial sector that greatly affect our economies and society, and to have a real impact using data and tech to transform the public sector.
Opportunity to innovate and to break new ground in this field.
Competitive compensation
Private healthcare
Life insurance coverage
Pension scheme with a 10% employer contribution.
Location: Remote/Worldwide

INCLUSION

We welcome applications from candidates of all backgrounds.

We are an equal opportunities employer and are committed to ensuring our recruitment process is inclusive and accessible to everyone. If you require any adjustments to support your application or participation in the selection process, please let us know and we will work with you to meet your needs.

HOW TO APPLY

To apply, please submit a CV and a short covering letter outlining your suitability for the role. Applications will be reviewed on a rolling basis and early application is encouraged.