Clinic Scheduling and Operations Specialist (Full-Time)

About the job

We are hiring a full-time remote Clinic Scheduling & Operations Specialist to join our Global Talent Hub in Pakistan. This position reports directly to our Senior Care Coordinator and supports PPT's clinic operations by managing ABA scheduling, data reporting, waitlist tracking, client onboarding, and credentialing support. This role ensures accuracy, timeliness, and organization across multiple administrative workflows essential to client scheduling and service delivery.

You're the right person for this role if you're highly organized, detail-oriented, and comfortable managing multiple scheduling and operational workflows simultaneously without things falling through the cracks.

Responsibilities:

• Manage ABA scheduling across clinic locations, ensuring accuracy and timely updates
• Maintain and update waitlist tracking across clinic locations
• Support client onboarding workflows and ensure required documentation is complete and accurate
• Generate and maintain data reports to support clinic operations
• Provide credentialing support as assigned
• Support day-to-day clinic scheduling and administrative operations as assigned

Required Qualifications:

• 3–5 years of administrative or U.S. healthcare support experience
• Administrative background in ABA or behavioral health
• Experience with CentralReach
• Strong computer proficiency with Google Workspace
• Reliable internet connection and professional remote work setup
• High attention to detail and accuracy when following protocols
• Excellent organization and ability to manage multiple recurring deadlines
• Clear, professional written and spoken English
• Ability to work independently while collaborating effectively in a virtual environment

Preferred Qualifications:

• Proficiency with spreadsheets, database systems, and electronic record platforms (e.g., Fusion)
• Familiarity with EMR systems and knowledge of HIPAA compliance
• Strong organizational skills and ability to maintain consistent workflows
• Professional communication skills when contacting patients, families, and external partners
• Experience working in remote or distributed teams

Requires 8 hours of overlap with U.S. working hours (evening/night shift in Pakistan)

If you meet the requirements, apply here:

https://forms.gle/VxkJy7wUhQ9pVLL58.