Operation Head

Stridesol is a performance-driven sales and marketing agency serving clients in the United States. We manage end-to-end client acquisition systems for service-based businesses, combining paid advertising, CRM automation, lead management, and appointment conversion under one roof.

Our team is lean, execution-focused, and moving fast. Our clients don't pay us for marketing activities — they pay us for results.

The Role

We are hiring our first Operations Head — the person who sits between the Founder and the delivery team and owns one thing: client results across the entire portfolio.

From Day 1, your job is to ensure every active client is hitting their targets — without the Founder needing to point at problems, chase the team, or intervene in day-to-day delivery.

This is not a coordinator role. This is not a project management role. This is a leadership and accountability role for someone who can think independently, make decisions under pressure, and drive a team toward outcomes — not just activities.

Key Responsibilities:

• Own client delivery and ensure successful outcomes across all accounts.
• Monitor client performance, identify bottlenecks, and prevent churn proactively.
• Lead and manage a cross-functional team (Paid Ads, CRM, Automation, Creative, Lead Calling, Client Success).
• Set priorities, track KPIs, remove blockers, and develop team performance.
• Build, document, and enforce scalable operating processes and SOPs.
• Lead senior client conversations and manage expectations during challenges.
• Provide weekly performance, risk, and operations reports to the Founder.
• Ensure day-to-day operations run independently with minimal Founder involvement.

Requirements

• 3+ years of experience managing client delivery in a digital marketing, lead generation, or performance marketing agency.
• Experience managing 10+ client accounts simultaneously.
• Strong understanding of the end-to-end lead generation funnel and performance metrics.
• Proven ability to make data-driven decisions and solve operational challenges.
• Highly reliable, organized, and accountable with excellent time management.
• Confident leader who takes ownership and makes decisions independently.

COMPENSATION:

• PKR 120,000 to PKR 170,000 plus commissions on client retention

Timmings: 9pm to 6am