Customer Care Representatives

We are looking for a dedicated Customer Service Representative to join our team at the North Nazimabad office. The ideal candidate will possess excellent communication skills, with a strong preference for proficiency in spoken English. This role is particularly suited for individuals with prior call center experience and a good command of Excel. The position involves direct interaction with customers, providing timely and effective support to ensure a positive customer experience.

Key Responsibilities:
- Respond promptly to customer calls, providing accurate and satisfactory answers to inquiries and concerns.
- Address customer demands based on their specific requirements.
- Manage and de-escalate situations involving dissatisfied customers with patience and empathy, ensuring a supportive and professional interaction.

Required Qualifications:
- Education level of Intermediate or Graduate (BA/BCOM).
- Strong verbal communication skills.
- Excellent active listening abilities.
- A patient and empathetic attitude toward customer needs.

Preferred Qualifications and Benefits:
- Proficiency in spoken English is preferred.
- Prior experience in a call center environment will be given priority.
- Familiarity with Excel is advantageous.
- Attractive bonuses and commissions are offered as part of the compensation package.
- Attendance allowance is provided.

This is a full-time, in-person position based in North Nazimabad. Candidates with 0 to 2 years of experience are encouraged to apply. The monthly salary ranges from Rs22,000 to Rs25,000. If you have a passion for customer service and meet the qualifications outlined, we invite you to join our team and help deliver exceptional customer support.

Job Skills

Excellent Communication SkillsProficiency in Spoken EnglishCall Center ExperienceGood command of ExcelStrong Verbal CommunicationActive ListeningPatience and Empathy

Job Details

Industry:

Business Development

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

First Shift (Day)

Job Location:

Karachi, Pakistan

Gender

No Preference

Age

18 - 65 Years

Career Level

Entry Level

Maximum Experience

Doesn't Matter

Apply Before:

Nov 21, 2025

Posting Date:

Oct 21, 2025