HR Manager

Job Description

ZEALS TECH seeks an experienced HR Manager to oversee end-to-end human resource operations in a dynamic IT services environment. The ideal candidate possesses strong expertise in managing full-cycle recruitment, employee relations, payroll coordination, and compliance within the IT consulting, managed services, cloud, cybersecurity, compliance, and digital marketing sectors. Although this role does not involve direct team management, the candidate must demonstrate the ability to handle multiple HR functions independently while adapting to a fast-paced technical workplace. A clear understanding of both technical and non-technical roles is essential for sourcing niche IT talent and supporting organizational growth. The HR Manager collaborates closely with technical leads to refine job requirements and screen candidates effectively, ensuring the recruitment process aligns with ZEALS TECHs strategic objectives. This position demands proficiency in HR information systems, labor law compliance, performance management, and employee engagement. The professional approach to handling grievances, conflict resolution, and disciplinary matters fosters a positive work environment. Additionally, the HR Manager is responsible for implementing policies, managing training initiatives, and conducting exit procedures to maintain a productive and compliant workforce.
Responsibilities
 

• Manage the entire recruitment lifecycle, including job postings, resume screening, interviews, offer rollout, and onboarding.
• Maintain accurate employee records, attendance tracking, leave management, and HR databases.
• Coordinate payroll activities and ensure timely and accurate salary processing in compliance with local regulations.
• Develop, update, and enforce HR policies, standard operating procedures, and the employee handbook.
• Oversee performance appraisal cycles and support continuous employee evaluations to drive development.
• Address employee grievances, resolve conflicts, and handle disciplinary actions sensitively and professionally.
• Lead employee engagement and workplace culture initiatives to enhance job satisfaction and retention.
• Ensure comprehensive compliance with labor laws, organizational policies, and statutory requirements.
• Plan, organize, and coordinate training and professional development programs for employees.
• Conduct exit interviews and manage offboarding processes ensuring a smooth transition.
• Understand technical job requirements in areas such as IT consulting, managed services, cloud computing, cybersecurity, and digital marketing to attract and screen specialized talent.
• Source candidates effectively using platforms like LinkedIn, Upwork, job boards, and industry-specific communities.
• Collaborate with department heads and technical leaders to define job descriptions and screening criteria for technical positions.
• Perform initial candidate screenings utilizing fundamental knowledge of IT and cybersecurity terminology to support technical hiring efforts.
• Support a fast-moving, project-based environment by multitasking across various HR operations efficiently.