Medical Virtual Assistant

About the job
Position Code: [JM-CFI]

Position Type: Full-Time

Work Hours: 9:00 AM to 5:00 PM MST

Work Days: Monday – Friday

Salary: Starting at $5 - $6 per hour (depending on experience)

The client is a well-established podiatric care provider based in the United States, known for delivering exceptional foot and ankle care through personalized treatments and advanced diagnostic tools. Their growing team is dedicated to improving patient outcomes and ensuring a seamless clinical experience. They are now seeking a Medical Virtual Assistant to support their operational and billing workflows in a virtual settin

g.

Scope of Responsibili

tiesAs a Medical Virtual Assistant, your day-to-day tasks will include a blend of administrative and clinical support functi

ons:

Medical Billing &

ClaimsAccurately process medical claims and b
illingUtilize CPT codes and ICD-10 classific
ationsManage submission timelines and follow up on pending

claims

Administrative As

sistancePerform receptionist duties such as scheduling and confirming appo
intmentsCoordinate diagnostic procedures (e.g., MRIs, imaging, blo
od work)Make patient follow-up calls and ensure timely commun
icationsAssist in handling orders and patient i

nquiries

Required Skills &

ExperiencePrior experience in medical billing and claims 
processingExperience as a medical receptionist or similar administr
ative roleHIPAA-trained with a solid understanding of privacy r
egulationsFamiliarity with medical systems and t
erminologyExperience using Azalea Health is

a big plus

Key Qualities &

ExpectationsEmpathy & Professionalism: Create a warm, respectful environment for patients while maintaining con
fidentialityStrong Communication: Fluent in English (verbal and written), with the ability to explain procedures and schedu
ling clearlyProblem-Solving: Able to independently address common issues and escalate wh
en necessaryAttention to Detail: Ensure accurate data entry, billing codes, and follow-thro
ugh on tasksTech-Savvy: Comfortable navigating digital tools for scheduling, communication, and d

ocumentation

Technical & Workspac

e RequirementsDevice: Reliable lap
top or desktopInternet: High-speed connection (mi
nimum 10 Mbps)Audio: Noise-can
celing headsetVideo: Functional webcam for vi
rtual meetingsWorkspace: Quiet and professional home environment

Additional Requirements 

Must provide NBI Clearance or Local Police Cleara
nce upon requestComfortable joining video meetings wi
th the camera onNo other client work allowed during
scheduled hoursApplication must include a short vi

deo introduction