Quality Assurance / Sales Analyst (US Retail Stores)

Shift Details

This is a rotational shift position:

• Morning: 10:00 AM – 7:00 PM
• Afternoon: 12:00 PM – 9:00 PM
• Night: 10:00 PM – 7:00 AM

Key Responsibilities

• Monitor and review CCTV footage from US retail stores.
• Identify and report suspicious activities or policy violations.
• Analyze sales performance across stores, products, and teams.
• Identify trends, gaps, and opportunities for improvement.
• Prepare reports and share actionable insights with management.
• Ensure accuracy, confidentiality, and compliance in all reporting tasks.

Requirements

• O/A Levels / Intermediate or above
• Strong English communication skills (written and verbal).
• Experience in a Back Office or BPO environment is an advantage.
• Proficiency in Microsoft Office, especially Excel and Word.
• Willingness and ability to work rotational shifts.
• Basic Spanish learning ability is a plus.

Preferred Skills

• Strong attention to detail.
• Analytical and critical thinking skills.
• Ability to work independently and collaboratively.
• Excellent time management and multitasking abilities.

What We Offer

• Medical Insurance
• Paid Sick & Casual Leaves
• Provident Fund (PF)
• Performance-Based Salary Reviews
• Career Growth & Learning Opportunities
• Supportive & Professional Work Environment
• Exposure to US Retail Operations
• Opportunities to grow in Analytics, Compliance, and Operations

Location: 5th Floor, Glass Block, Plot No-3A, Main Shahra-e-Faisal, near Delhi Sweets, Karachi

Pay: Rs50,000.00 - Rs55,000.00 per month

Work Location: In person