Software Quality Assurance Specialist (Remote)

About the job

• Role: Software Quality Assurance Specialist (Remote)
• Location: Remote (Work from Anywhere)
• Payout: $30 - $60/hour

Role Overview:

We are hiring for one of our clients, seeking a Jira User / Specialist to work on a contractor basis. In this role, you will apply your expertise in issue tracking and workflow management to support the development of next-generation AI systems. Your work will directly contribute to improving how AI models learn, reason, and perform across critical domains such as finance, healthcare, and engineering. This position offers the opportunity to engage with a cutting-edge platform that connects real-world expertise to the training and evaluation of AI models at scale.

Key Responsibilities:

• Manage and track tickets in Jira to ensure timely resolution and accurate documentation of issues.

• Support agile teams operating under Scrum and Kanban frameworks by maintaining smooth workflows.

• Configure Jira dashboards and reports to deliver clear, actionable data to stakeholders.

• Perform basic workflow configuration to adapt Jira environments to evolving project requirements.

• Collaborate with cross-functional teams to gather feedback and refine issue tracking processes.

• Communicate effectively in writing and verbally to document processes and facilitate team alignment.

Required Skills & Qualifications:

• Experience using Jira for issue tracking and ticket management in agile environments.

• Proficiency in configuring Jira workflows, dashboards, and basic reporting capabilities.

• Familiarity with Scrum and Kanban frameworks and their application in project management.

• Strong written and verbal communication skills with attention to detail in documentation.

• Ability to work independently in a remote setting while maintaining clear communication with global teams.

More About the Opportunity:

This role offers a unique opportunity to work with a global leader in the technology and artificial intelligence industry, contributing to projects that shape the future of AI development. You will be part of a platform that enables high-quality contributions from domain experts worldwide, fostering meaningful work and impact across diverse sectors. The position provides exposure to advanced evaluation and reinforcement learning environments used by leading AI labs and enterprises.

Equal Opportunity Employer:

We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.